An all-in-one restaurant point of sale, like CAKE POS, is a complete solution that handles most areas of your business for you. It includes restaurant-grade hardware, easy-to-use software, payment processing, cash drawers, printers, KDS, and much more. An all-in-one restaurant POS becomes the main focal point of the business. All-in-one point of sale systems can also add value to your restaurant operations and growth. CAKE POS provides advanced features such as inventory management, loyalty programs, employee performance tracking, AI sales reporting, online ordering, and gift card management. CAKE Capital even offers short-term loans. With CAKE POS, you can maintain a competitive edge, allowing you to focus on what truly matters—creating exceptional food and delivering outstanding guest experiences.

Restaurant operators should look for a POS system that benefits their business as a whole, including front-of-house and back-of-house. A great POS system helps you increase customer satisfaction, speed of service, and profitability - all while being easy to use. Restaurateurs should select a cloud-based POS that has the features and integrations that enable restaurants to grow and become more efficient. The best POS system will vary based on the specific needs of the restaurant, including size, type of service, and unique operational challenges.

Absolutely. CAKE provides unparalleled U.S. based customer support that is accessible around the clock every day of the year. You can rely on us whether you need assistance at dawn or midnight. Reach out via phone, text, email, or chat through university.cake.net to experience our best-in-class support whenever needed. Our average wait time is only 70 seconds, and our support is consistently rated the best when compared to all other restaurant POS companies.

CAKE's Restaurant POS is consistently rated higher than competitors for ease of use and excellent U.S. based customer service. CAKE is a trusted partner of Sysco Foods and thousands of top restaurant. CAKE's latest version is packed with innovative features such as the all-new CAKEpop mobile device for contactless ordering and payment, multi-location menu management, and AI reporting. CAKE also has integrated payment processing so we can support every aspect of every transaction in your restaurant. Compare CAKE to other POS providers and see why our customer support, ease of use, and value for money are consistently rated the best in the restaurant industry.

It is important to us that you have all of the support you need to run your restaurant with CAKE. You will have access to our CAKE University training portal, with tons of videos and articles on how to do anything CAKE related. You also have access to a dedicated CAKE Customer Success team, which will walk you through the onboarding process. CAKE's 24/7/365 is consistently rated the best in the indsutry, can be accessed by phone, email, text, or chat, and has an average wait time of 70 seconds.

CAKE offers you the best hardware stack in the market with state-of-the-art, restaurant grade terminals that can stand up to grease, dust, and liquids. CAKE also features an amazing mobile device for tableside ordering and payment. The compact, yet durable Elo M60 handheld POS is a real gamechanger for restaurants. A close partner to Sysco, CAKE was developed by restaurant people. Our customers love all of the restaurant-focused features that helps them operate and grow thier business. And perhaps most important, CAKE customers rave about our U.S. based customer service team available 24/7/365. Get a personalized demo of our top POS and see if it has the features you need for your business.

No, CAKE’s restaurant POS software does not require a long-term contract. Instead, we offer a flexible and manageable 24-month software agreement period. This allows you to benefit from our advanced POS features and exceptional support without the commitment of an extended contract, giving you both stability and flexibility to adapt to your restaurant’s evolving needs.

Yes, safe and secure! CAKE’s payment processing is PCI DSS certified, meeting rigorous industry standards for security. It also complies with SOC2 regulations, ensuring the utmost protection of sensitive payment information.